At Punjabi Music King, we are committed to providing high-quality music education and ensuring the satisfaction of our students. However, we understand that circumstances may arise where a refund is necessary. Please read our refund policy carefully:
1. Trial Lessons
- If you are new to Punjabi Music King and have registered for a trial lesson, please note that trial lessons are non-refundable. This policy allows us to maintain the quality of our services and ensure that resources are allocated effectively.
2. Regular Classes and Courses
- Full Refund: A full refund is available if a request is made in writing at least 7 days before the commencement of a course or regular class session.
- Partial Refund: If you have already begun your course or class, you may be eligible for a partial refund. The refund amount will be prorated based on the number of classes attended. Refund requests must be submitted within 14 days of the course start date.
- No Refund: Refunds are not available for classes or courses once more than 50% of the sessions have been completed.
3. Missed Lessons
- We understand that emergencies happen. If you miss a lesson due to unforeseen circumstances, we will do our best to reschedule the class. However, refunds are not issued for missed lessons. Please inform us as early as possible if you are unable to attend a scheduled class.
4. Workshops and Special Events
- For workshops and special events, refunds are available if a written request is received at least 5 days before the event. No refunds will be issued for cancellations made less than 5 days before the event.
5. Cancellation by Punjabi Music King
- In the unlikely event that a class, course, or event is canceled by Punjabi Music King, we will offer a full refund or the option to transfer your registration to another class, course, or event of equal value.
6. How to Request a Refund
- To request a refund, please contact us via email at [your email address] with your full name, course or class name, and the reason for the refund request. Refunds will be processed within 14 days of the request approval.
7. Changes to This Policy
- Punjabi Music King reserves the right to amend this refund policy at any time. Changes will be posted on our website, and it is your responsibility to review the policy regularly.
We strive to provide the best possible experience for all our students. If you have any questions or concerns about our refund policy, please do not hesitate to contact us.